Technical Support
Honkai: Star Rail stuck on the loading screen forever
Apologies if this has been covered — the older threads are all locked. The numbers look fine on paper, but it feels noticeably worse in practice.
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Page 1 of 2 · 22 posts
PKPilot KX #1@pilot_kx · 16 Apr 2026, 11:49
Apologies if this has been covered — the older threads are all locked. The numbers look fine on paper, but it feels noticeably worse in practice.
I do not want to sink more time or money into it before I understand what I am optimising for. Any pointers appreciated, even partial ones.
PHPhantomvale #5@phantomvale70 · 18 Apr 2026, 02:29
Slightly different take — measure before and after, otherwise you are just guessing whether it helped.
Report back once you have tried it.
DPDamian Piszczek #6Damian PiszczekAdmin@damianpiszczek · 19 Apr 2026, 03:59
I went through this last month. the trick is to change one thing at a time and actually note the result before touching anything else.
Good luck, it is a common snag.
NONovakite #7@novakite48 · 19 Apr 2026, 10:04
Only partly related, but the averages hide the problem; look at the one percent lows instead.
GHGhosthawk #9@ghosthawk · 20 Apr 2026, 19:44
Not the answer you want, but do the cheap diagnostic first — it costs nothing and rules out half the causes.
SOSolarzen #10@solarzen5 · 21 Apr 2026, 11:48
Agreed on most of this, except if it only happens in one mode, that narrows it down considerably.
LULunarpulse #11@lunarpulse · 21 Apr 2026, 16:31
Counterpoint: temperature is the usual culprit when performance degrades over a session.
MTMarco T. #13@marco_t5 · 22 Apr 2026, 21:58
This is the bit people miss — give it a clean reinstall before assuming the hardware is at fault.
NINightshard #14NightshardMod@nightshard · 23 Apr 2026, 04:30
The usual fix here is the safe move is the reversible one — you can always undo it if it makes things worse.
That fixed it for me, at least.
NONovakite #15@novakite48 · 23 Apr 2026, 18:12
Short version: region and server load matter more than most guides acknowledge.
CRCrimsonnode #16@crimsonnode86 · 24 Apr 2026, 00:39
For what it is worth, measure before and after, otherwise you are just guessing whether it helped.
SHShadowstein #17@shadowstein · 25 Apr 2026, 17:23
From experience, check whether an overlay is running before blaming the game itself.
VIViperzen #18@viperzen · 25 Apr 2026, 21:14
I went through this last month. it is almost always a setting rather than hardware, so try the free fixes before spending anything.
Let us know which part worked.
LULunarshade #19@lunarshade3 · 26 Apr 2026, 04:47
Depends on your setup, but broadly this changed for me after the last patch, so older threads may steer you wrong.