Support checklist — logs, drivers and crash reports

Work through this checklist before posting. It resolves a surprising number of problems outright, and when it does not, it produces exactly the information needed to help you.

First: update your GPU drivers, verify the game files, and disable any overlays — Discord, RivaTuner, and vendor overlays cause more crashes than any other single factor. Then reproduce the crash and collect the log.

When you post, include your full specs, the driver version, the exact error text, and the log itself. "It crashes" with no log cannot be diagnosed by anyone.