Technical Support
Honkai: Star Rail — Ticket open for two weeks with no reply
Coming back after a long break and trying to catch up. Rolling back to the previous version made the problem disappear entirely.
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RARavenridge #1RavenridgeOriginal post@ravenridge · 2 Jul 2026, 19:25
Coming back after a long break and trying to catch up. Rolling back to the previous version made the problem disappear entirely.
Two settings appear to interact in a way the menu does not hint at. If someone has a link to a proper explanation, I will take it.
DRDriftsol #3@driftsol · 2 Jul 2026, 23:02
The usual fix here is check whether an overlay is running before blaming the game itself.
MEMercurypulse #4@mercurypulse42 · 3 Jul 2026, 00:58
This comes up a lot, so: if it only happens in one mode, that narrows it down considerably.
Report back once you have tried it.
VIViperzen #5@viperzen · 3 Jul 2026, 02:17
Same boat here. the wiki number is theoretical; real results are always a bit lower.
DBDeniz B. #6@deniz_b · 3 Jul 2026, 04:16
For what it is worth, the community guide covers this better than I can, but the summary is to prioritise the basics first.
SASaberflare #8@saberflare85 · 3 Jul 2026, 07:21
Short version: worth testing on a second account to rule out something profile-specific.
Others may have a cleaner method.
DEDeltamuse #9@deltamuse · 3 Jul 2026, 10:04
Short version: you get most of the benefit from the first adjustment; everything after that is marginal.
QUQuartzcore #10@quartzcore · 3 Jul 2026, 12:31
From experience, measure before and after, otherwise you are just guessing whether it helped.
Report back once you have tried it.
PKPilot KX #11Pilot KXMod@pilot_kx · 3 Jul 2026, 12:48
Only partly related, but the averages hide the problem; look at the one percent lows instead.
ARArcorbit #12@arcorbit8 · 3 Jul 2026, 15:03
I went through this last month. the wiki number is theoretical; real results are always a bit lower.
ECEchoridge #13@echoridge97 · 3 Jul 2026, 18:58
Only partly related, but the trick is to change one thing at a time and actually note the result before touching anything else.
Worth a shot before anything drastic.